Mobile Terms of Service

Mobile Terms of Service

Last Updated: October 21, 2026

The VINEVIDA mobile messaging service (the "Service") is operated by VINEVIDA ("VINEVIDA," "we," "us," or "our"). By enrolling in or using the Service, you agree to these Mobile Terms of Service ("Mobile Terms").

We may modify or discontinue the Service or any of its features at any time. To the extent permitted by applicable law, we may also update these Mobile Terms. Any changes will become effective upon publication unless otherwise stated. Your continued use of the Service following the effective date of such changes constitutes your acceptance of the updated Mobile Terms.

1. SMS Messaging Consent

By opting into VINEVIDA's SMS/text messaging program, you agree to receive recurring SMS/text messages from and on behalf of VINEVIDA at the mobile phone number you provide, even if your number is registered on a state or federal Do Not Call list.

Messages may be sent using automated technology, including an automatic telephone dialing system, where permitted by applicable law.

Messages may include:

  • Promotional Messages: Exclusive offers, discounts, promotions, product announcements, special deals, and abandoned cart reminders.

  • Transactional Messages: Order confirmations, shipping updates, delivery notifications, account alerts, and other service-related communications.

Your consent to receive marketing text messages is entirely voluntary and is not a condition of purchasing any products or services from VINEVIDA.

2. Message Frequency and Charges

Message frequency varies based on your interactions with VINEVIDA, your preferences, and our promotional activities.

VINEVIDA does not charge a fee for participating in our SMS messaging program. However, message and data rates may apply depending on your wireless carrier and mobile plan.

You are responsible for any messaging or data charges imposed by your wireless provider. Please contact your carrier for information about applicable charges.

3. Opting Out of SMS Messages

You may opt out of receiving SMS messages from VINEVIDA at any time.

To unsubscribe:

  • Reply STOP to any SMS message you receive from VINEVIDA.

  • Click the unsubscribe link in an SMS message, where available.

After you opt out, you will no longer receive SMS messages from VINEVIDA’s messaging program unless you opt in again. You may receive one non-promotional text confirming your unsubscribe request.

4. Customer Support and Assistance

For assistance with VINEVIDA's SMS messaging program:

  • Reply HELP to any SMS message received from VINEVIDA.

  • Email our customer support team at sales@vinevida.com.

We will make reasonable efforts to assist you with questions or concerns regarding our messaging program.

5. Changes to Messaging Numbers

VINEVIDA may change the short codes, telephone numbers, or other messaging identifiers used to operate the Service.

Where appropriate, we will notify subscribers of these changes.

Messages sent to previously used or discontinued numbers, including STOP or HELP requests, may not be received or processed. We are not responsible for requests sent to inactive messaging numbers to the extent permitted by applicable law.

6. Wireless Carrier Disclaimer

Wireless carriers are not responsible for delayed or undelivered messages.

Delivery of SMS messages is subject to your wireless carrier's network availability, coverage, and technical capabilities.

You agree to provide a valid mobile phone number when subscribing to the Service.

If you change your mobile number, you are responsible for updating your information and subscribing again using your new number.

7. Privacy and SMS Data Protection

VINEVIDA respects your privacy and is committed to protecting your personal information.

When you participate in our SMS messaging program, we may collect and process information such as your mobile phone number, messaging preferences, consent records, and interactions with our messages.

We use this information to operate the SMS messaging program, deliver relevant communications, respond to customer inquiries, and maintain compliance with applicable laws.

SMS opt-in information and consent records will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes.

We may share information with trusted service providers, including our SMS messaging platform, solely as necessary to operate and deliver our messaging services.

Cart reminders: If you have opted in to receive SMS marketing messages, including cart reminders, we may send you a text reminder when you leave items in your cart without completing your purchase. Our website uses cookies and similar technologies to collect cart and checkout activity, including the items added and whether a purchase was completed. We use this information to identify abandoned carts and determine whether and when to send you an SMS cart reminder.

For more information about how VINEVIDA collects, uses, and protects personal information, please review our Privacy Policy.

8. Limitation of Liability

To the fullest extent permitted by applicable law, VINEVIDA shall not be liable for:

  • Failed, delayed, or misdirected SMS message delivery.

  • Errors, omissions, or inaccuracies in SMS message content.

  • Service interruptions caused by wireless carriers, network issues, or technical failures.

  • Actions taken or not taken based on information received through the Service.

Nothing in these Mobile Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.

9. Changes to These Mobile Terms

VINEVIDA reserves the right to update or modify these Mobile Terms at any time.

Updates will be published on this page with a revised "Last Updated" date.

We encourage you to review these Mobile Terms periodically to stay informed about our messaging practices.

10. Contact Information

If you have questions regarding these Mobile Terms or our SMS messaging program, please contact us:

VINEVIDA

Email: sales@vinevida.com

Website: www.vinevida.com