Frequently Asked Questions

General

When and why was VV founded?

Best friends Jake Myara and Shaul Levy co-founded VV in 2017 out of a mutual love for the many benefits essential oils can provide.

Where is VV based?

VV’s home base is Hallandale Beach, FL in the United States. We’re very close to Miami, and are proud of our hot, sunny beaches! On that note..

I’m local. Can I visit the VINEVIDA showroom?

Of course! We love having visitors :) All we ask is that you please give us a call or email to let us know you’re dropping by, for health and safety purposes.

Where’s the best place to purchase VV products?

The best place is right here on vinevida.com! In addition to free shipping on all continental U.S. orders, you will receive top-notch customer service and high-quality products each and every time.

What discounts/promotions are available?

We announce discounts and promotions on our social media channels, our website, and our digital newsletter. To make sure you don’t miss out on any deals, stay up-to-date by following us on Facebook and Instagram, and make sure to sign up for our newsletter!

How come your prices are so low?

We get it - our prices seem too good to be true! 

VV is proud to offer some of the most competitive pricing on the market, as we believe in making premium products affordable. We are able to do this because our supply chain cuts out all middlemen by sourcing our oils globally and packaging them in-house. We do not advocate multi-level marketing (MLM) as this raises prices and promotes the unsustainable use of oils. In exchange, we are able to pass savings directly onto our customers.

To put it simply, we believe in offering customers both quality and value - not one or the other. This starts with us. 

Are the online prices already adjusted for wholesale?

Yes! The prices you see on our website are wholesale prices. As you can see, the greater the amount you purchase, the more you save - BIG! 

Are your oils organic, vegan, and cruelty-free?

Our oils contain no animal by-products and are cruelty-free—never tested on animals. While not all of our oils are currently certified organic or vegan, we are in the process of working to achieve this. We currently offer several organic essential oils and are always looking to add more!

Do you offer samples?

While we do not send out free samples, VV proudly offers a 10mL size of most of our listed oils, starting at only $5.99!

I can’t find the oil I’m looking for. Is there any way I can have VV order it in?

If you want to purchase an oil but can’t find it on our website, no worries—just reach out to us at sales@vinevida.com with your request. We can, in many cases, look into custom sourcing for you. We are always looking for new oils to add to our catalog, so the more requests we get for a particular oil, the likelier we are to add it!

What, exactly, are carrier oils, and why should I use them?

Carrier oils are plant-derived base oils that can be used to dilute essential oils to a lower concentration. Common uses include cosmetic, beauty, and bath products, as well as soap and candle making. Take a look at our website to see all the different variations we have to offer and feel free to get in touch with any further questions you may have!

Shipping

Is shipping really free?

Short answer: for most U.S. orders, yes, it absolutely is! We ship to all continental US states for free, with no minimum purchase or order requirements. Unfortunately, this does not apply to our friends in Alaska, Hawaii, or US territories (as of right now).

Services

I’m a small business owner and filling oils is a huge chore for me. Is there any way VV can help me out with this?

Sure, we can make that happen! We offer filling services for those who need an extra hand. For more information, please reach out to us at sales@vinevida.com.

Usage

Can I use VV oils while pregnant?

We would advise that you consult with your physician before using our oils.

Can I ingest VV oils/use them internally?

While we know our oils are seductively fragrant, they are incredibly concentrated and we do not recommend them for internal use. This is indicated on all VV product labels. For more information, please contact us.

Can I use them topically?

You sure can! All of our oils can be used topically—we only ask that you dilute them with a carrier oil before doing so. This will help to avoid the risk of irritating sensitive skin. We invite you to check out our carrier oils to see the many options available.